StorCase does not perform data recovery services. If you cannot access the drive and need data recovery services, you may want to access information about data recovery via the Web. Examples of search links include:

http://www.google.com/search?q=data+recovery
http://search.yahoo.com/search?p=data+recovery

To return a drive under warranty, the disk enclosure seal must be intact. In order to preserve the warranty status of your drive, the data recovery company must provide you with a written notice, on company letterhead, explaining that they have performed data recovery services on the drive.

Send proof of data recovery services on the drive with the RMA.